Understanding the determinants of customer intention to use mobile payment: The Vietnamese perspective

Simple item page
dc.contributor.authorChangchit, Chuleeporn
dc.contributor.authorChangchit, Charles
dc.contributor.authorCutshall, Robert
dc.contributor.authorPham, Long
dc.contributor.authorRao, Mohan
dc.creator.orcidhttp://orcid.org/0000-0001-9773-2846en_US
dc.creator.orcidhttp://orcid.org/0000-0003-1506-1693en_US
dc.creator.orcidhttps://orcid.org/0000-0002-5805-0989en_US
dc.date.accessioned2023-03-15T15:34:30Z
dc.date.available2023-03-15T15:34:30Z
dc.date.issued2023
dc.description.abstractPrevious studies on the intention to use mobile payment were mainly conducted using traditional technology acceptance models, which focus on positive factors and ignore negative factors influencing the intention to use mobile payment in both developed and developing countries. This study is conducted in a newly emerging country, Vietnam – a trusted destination for multinational companies to do business and reposition their global supply chains. With the integration of positive and negative factors into an extended research model to examine their influence on the intention to use mobile payment, the results show that perceived privacy and perceived security contribute to overall perceived risk. Moreover, perceived risk and perceived compatibility are two determinants of intention to use mobile payment. Theoretical and managerial implications are drawn and directions for future research are outlined.en_US
dc.identifier.citationChangchit, C., Changchit, C., Cutshall, R., Pham, L., & Rao, M. (2023). Understanding the Determinants of Customer Intention to Use Mobile Payment: The Vietnamese Perspective. Journal of Global Information Management (JGIM), 31(1), 1-27. http://doi.org/10.4018/JGIM.319740en_US
dc.identifier.doihttp://doi.org/10.4018/JGIM.319740
dc.identifier.urihttps://hdl.handle.net/1969.6/95611
dc.language.isoen_USen_US
dc.rightsAttribution 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectcompatibilityen_US
dc.subjectintention to useen_US
dc.subjectmobile paymenten_US
dc.subjectperceived risken_US
dc.subjectprivacyen_US
dc.subjectsecurityen_US
dc.subjectVietnamen_US
dc.titleUnderstanding the determinants of customer intention to use mobile payment: The Vietnamese perspectiveen_US
dc.typeArticleen_US

Files

Original bundle

Now showing 1 - 1 of 1
Thumbnail Image
Name:
Understanding the Determinants of Customer Intention to Use Mobile Payment_The Vietnamese Perspective.pdf
Size:
850.76 KB
Format:
Adobe Portable Document Format
Description:
Download

License bundle

Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.72 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

COB Faculty Works